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Privacy Policy

Privacy Policy

OSG Corporation takes your online privacy seriously, and we want you to know what personal information we collect on our website (domain:[osg.co.jp]) and how we use it.

(1) What we collect

We usually do not require your personal information when you use this website. However, we may require the information such as your name, address, etc., when you use the inquiry form on this website.

(2) What we do with the information we gather

In terms of your personal information we gather by the inquiry form, we use it for the purpose of replying to your questions only. In case we need to use your information for other purposes, we will ask you for permission before the usage.

Customer Inquiries Information collected to process, evaluate and respond to your requests, inquires and applications.
Literature Request Information collected to process your literature requests so that they can be delivered to your desired location.
E-News Information collected to provide and communicate with you about products, services, events, surveys and promotions by OSG or our affiliates.

If the need arises to use your personal information for reasons other than those stipulated above, we will contact you and only use the information once we have your approval.

(3) Provision of information to third parties

We will not disclose or provide your personal information to third parties except for the following cases:

  • 1. When we have your permission.
  • 2. When we are required to do so by law.
  • 3. When we need to provide your information with our outsourced companies within the scope necessary to achieve the above-mentioned purpose.
  • 4. When we think our group companies or dealers would better reply to your inquiries.
  • 5. When we get involved in merger and acquisition, spin-off, and transfer of business.

(4) Controlling your personal information

Your privacy is important to us. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

(5) Disclosure, revision and deletion of your personal information

We will disclose, revise, or delete your personal information whenever you ask us to do so.

(6) How we use cookies*1 and IP address*2

We use cookies and IP address in the following ways:

  • 1. To solve the problems caused in our web server
  • 2. To improve our website to meet user needs
  • 3. To customize our website depending on each user
  • 4. To gather aggregate statistical analysis
  • *1 Cookie refers to a system to transfer information such as access information between the customer's browser and the web server to allow the internet to function more efficiently.
  • *2 IP address is a number designated to a device to help identify it when transfering information between devices.

(7) How to contact us

Should you have other questions or concerns about these privacy policies, please contact us by the inquiry form.